REFUND & COUPON TERMS
Coupon codes are issued frequently at Lovelytocu as part of our ongoing everyday pricing offers.
In order for a discount to be applied to a purchase, the applicable discount code must be entered during the checkout process. Orders paid for without the use of a discount code will not be reimbursed or retroactively applied.
Any user experiencing issues with a coupon code during checkout should contact us directly prior to payment. Once an order is paid the purchase is final and subject to our refund policy (see below).
Unless otherwise indicated, all coupons advertised on Lovelytocu are available for repeated use with no limits per customer/household.
Coupons that are offered with limited terms will be advertised as such and users are expected to adhere to the terms as stated.
Lovelytocu operates a no-refund no-exceptions policy on all digital downloads.
Should you experience a fatal flaw in any of our products it should be brought to our attention immediately and appropriate measures will be taken to rectify the situation on a case by case basis dependent on the issue. Proof of any flaw will be required in order to proceed with a resolution.
For minor issues the item will be corrected and/or replaced as quickly as possible.
Issues pertaining to software compatibility will not be addressed. It is the customer’s responsibility to ensure that all file types purchased are appropriate for their application needs. We offer free files on our blog for customers to ‘test drive’ before purchasing from our shop.
Inability to use a product due to user inexperience or technical limitations will not be considered a ‘flaw’ in the product.